[rt-users] Cannot delete tickets as superuser?

[Anthony R. J. Ball]

  Go to the regular ticket view.. click on "The Basics..." this should
give you an edit page with a status dropdown... also you should see
this in comment, reply and resolve windows.

On Fri, Apr 08, 2005 at 12:26:05PM -0400, Labonte, Phil wrote:
> No it does not.
> 
> I do not get a drop down list for status, just a few selections at the
> top right;  Reply | Resolve | Open | Comment  
> 
> That is all I have.
> 
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
> Sent: Friday, April 08, 2005 12:24 PM
> To: Labonte, Phil
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Cannot delete tickets as superuser?
> 
> 
> 
> Labonte, Phil wrote:
> 
> >Not sure if that was a joke, but that is what I am saying.. there is no
> >selection for deleted.
> >  
> >
> 
> I don't know why the deleted option wouldn't be there, but stalled will 
> work just as well, since deleted doesn't really delete the ticket.
> 
> When you are working on a ticket, deleted doesn't show up in the 
> drop-down for Status?
> 
> -- 
> Drew Barnes
> Applications Analyst
> Raymond Walters College
> University of Cincinnati
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 

-- 
     www.suave.net - Anthony Ball - ant at suave.net
        OSB - http://rivendell.suave.net/Beer
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I'm pulling for you. Remember, we're all in this together - Red Green