[rt-users] Adding queue watchers

[Rene de Vries]

We're in te process of testing RT3 for use as a call-tracking system. 
For archiving purposes we would like to send a copy of any message 
going through RT3 to a specific email adres. From what I understood is 
that 'Queue-Watchers' is te way to go. The problem is that when I try 
to add a user to the 'watcher', I get the message: 'Group not found'.

The version RT3 I'm using is 3.4.1.

Does somebody know what I'm doing wrong or is this a known problem?

Thanks,

Rene
-- 
René de Vries <rene at tunix.nl>
Tunix Internet Security & Training