[rt-users] Re: Adding queue watchers

[Rene de Vries]

Seph, RT-Users,

What I would like to have is a copy of ANY message (in or out going) to 
be forwarded to a specific email address.
The queue watcher seemed to be the way to do this, but the interface 
complains when trying to add a user as watcher.

Rene

On Apr 12, 2005, at 15:32, seph wrote:

>> We're in te process of testing RT3 for use as a call-tracking
>> system. For archiving purposes we would like to send a copy of any
>> message going through RT3 to a specific email adres.
>
> When you say "any message" do you mean every transaction? every email?
> every corrospondance?
>
> If you mean every email, I'd do it at the MTA level.
>
>> From what I understood is that 'Queue-Watchers' is te way to go.
>
> Yes, that's one way to do it. You could create the user, add it as a
> queue watcher, and set your scrips appropriately. Another way would be
> to write a custom scrip to send email, and trigger it on every
> transaction.
>
> seph
>
-- 
René de Vries <rene at tunix.nl>
Tunix Internet Security & Training