[rt-users] Scrip questions

[Stephen Turner]

A couple of questions about scrips:

- is it possible to write a scrip with a 'user-defined' action that sends 
mail? I'd like to write a scrip that autoreplies to requestors and also 
updates a custom field on the ticket.
- is the order in which scrips execute predictable? So if I want scrip G to 
be dependent on something that scrip F does, can I ensure that G will 
always execute after F?

Thanks,Steve


Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)

sturner at mit.edu