[rt-users] RT Statistics Package

[Drew Barnes]

Patrick Morris wrote:

>Hi Thomas!
>
>On Thu, 14 Apr 2005, Thomas Earl wrote:
>
>  
>
>>I just installed the Stats package and so far everything looks ok,
>>except 2 things... 1, the graphs aren't working. I'm getting the
>>following error in the error.log ... 
>>
>>[14/Apr/2005:15:06:15 -0400] "GET /Statistics/CallsMultiQueue/index.html
>>HTTP/1.1" 200 8981 "http://rt.cacdhh.org/Statistics/index.html"
>>"Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050225
>>Firefox/1.0.1"
>>/usr/sbin/httpd: error while loading shared libraries:
>>/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi/auto/GD/GD.so:
>>undefined symbol: gdFontGetLarge
>>    
>>
>
>Looks like your installed versions of the gd libs and the Perl gd module
>don't match (maybe Perl's is based on GD2, and you've got GD1?).
>  
>

No, this is a wierd one.  Wipe out all instances of libgd as well as all 
GD-related modules from your perl installation.  I ran updatedb & next.  
Re-install libgd and recompile against the new libgd.  I had to do that 
a few times before it finally worked on my test box.  Never did get it 
to go on production.

I haven't had a chance to trace that any farther.


-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati