[rt-users] Re: Including Attachment on owner change?

Joseph_Micciche at Progressive.com Joseph_Micciche at Progressive.com
Tue Apr 19 10:29:05 EDT 2005


seph <seph at directionless.org> wrote on 04/19/2005 09:57:00 AM:

> > OnOwnerChange template does not include a ticket's attachments - just
the
> > transaction. Does anyone have code for this template to include the
> > attachment?

> Look at any of the other templates?

> seph

Yes I have but I don't see anything about Attachments in other templates.
Guess I need a little more explicit help.

Thanks.

joe




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