[rt-users] rt command line tool

Dayton Jones djones at proofpoint.com
Wed Apr 20 12:57:44 EDT 2005


Pardon me if this has been asked numerous times before - I searched wiki 
and google but can't resolve this.

I'm running RT 3.4.1 and it's working great.  My problem resides in the 
use of the 'rt' command line tool.

I've got ~/.rtrc configured with a valid user/password but when I try to 
run:
'bin/rt ls "Status !='resolved' and Status !='rejected' AND Owner='10'"'

I get: "rt: Server error: Authorization Required (401)"

I've tried including RTUSER=<user> RTPASSWD=<pass> RTSERVER=<url> on the 
command line but had the same results.

Below are the relevant sections of httpd.conf, apache is listening on 8080 
and rt is located at http://<server>/rt

What am I missing, why can't I get bin/rt to connect properly?  Thanks in 
advance.

Alias /rt "/admin/rt3/share/html"
PerlModule Apache::DBI
PerlRequire /admin/rt3/bin/webmux.pl
<Directory /admin/rt3/share/html>
   AllowOverride All
   Options ExecCGI FollowSymLinks
   <IfModule mod_access.c>
         Order allow,deny
       Allow from all
   </IfModule>
</Directory>

<Directory /admin/rt3/share/html/REST/1.0/NoAuth>
     SetHandler perl-script
     PerlHandler RT::Mason
     satisfy any
     allow from all
</Directory>
<Directory /admin/rt3/share/html/NoAuth>
     SetHandler perl-script
     PerlHandler RT::Mason
     satisfy any
     allow from all
</Directory>

<Location /rt>
   RewriteEngine On
   RedirectMatch permanent (.*)/$ $1/index.html
   AddDefaultCharset UTF-8
   SetHandler perl-script
   PerlHandler RT::Mason
</Location>

--
Dayton Jones



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