[rt-users] RE: LDAP (AD) supported?

[Michael Pelletier]

YES....This is the same situation...

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael
Pelletier
Sent: Wednesday, April 20, 2005 4:37 PM
To: Kevin Sonney; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RE: LDAP (AD) supported?

 

Let me test it. This is a pre production box so I have used simple user
names (ie on RT my account is Michael in AD my account is
michael.pelletier) I will test it...give me a minute...

 

Michael

 

________________________________

From: Kevin Sonney [mailto:KevinSonney at zumiez.com] 
Sent: Wednesday, April 20, 2005 4:36 PM
To: Michael Pelletier; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RE: LDAP (AD) supported?

 

I just installed this also but RT is only authenticating users with LDAP
that already have RT user accounts.  I'm getting a Login Failed for
Active Directory users without an RT account. Are you seeing the same
behavior?

 

Thanks,

 

Kevin Sonney

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael
Pelletier
Sent: Wednesday, April 20, 2005 3:29 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RE: LDAP (AD) supported?

Hello,
 
I downloaded the LDAPSMB1.2_RT3 package and installed everything.
However, I am having problems connecting to AD...I keep getting "Logon
failed"
 
Here is my config...the config has been sanitized...
 
Set($HomeRefreshPeriod, "300");
Set($TicketsRefreshPeriod, "300");
@AuthOrder = ("LDAP", "Web", "Internal");
$LDAPExternalAuto = 1;
$LDAPDeferToInternalAuth = undef;
$LdapServer="servername.domain.com";    (Real name has been removed)
$LdapCert= "";
$LdapCertDir= "";               
$LdapUser="CN=my-account-name,OU=PGIC Users,DC=domain,DC=com";
$LdapPass="my-password";
 
# The following attributes specify where the search should start in
# the tree, the attributes to use and the filter to apply to the
# search.
 
$LdapBase="DC=domain,DC=com";  # search base
$LdapUidAttr="SAMAccountName";  # attribute for RT user name
$LdapFilter="(objectclass=*)";  # filter LDAP entries (e.g., only
people)
$LdapMap = {                    # map LDAP attributes to RT3
#    'RT user paramater'   => 'LDAP entry',
    'Name'                => $RT::LdapUidAttr,
    'EmailAddress'        => 'mail',
    'RealName'            => 'cn',
};
 
# SMB Authentication
$SMBExternalAuto = 1;
$SMBDeferToInternalAuth = 1;
@SmbDomains = (["domain1", "pdc1", "bdc1"],
               ["domain2", "pdc2", "bdc2"],
               ["domain3", "pdc3", "bdc3"]
              );
 
#
# The rest was the original config before adding support
# for LDAP.
 
 
On Mon, 18 Apr 2005, Michael Pelletier wrote:
 
> Does RT support AD?
 
http://www.mosemann.com/software/LDAPSMB1.2_RT3.tar.gz
 
----
Russell Mosemann, Ph.D. * Computing Services * Concordia University,
Nebraska
"In order for some things to succeed, you have to be able to fake
 sincerity." - a friend

 

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