[rt-users] Send a notification on priority change
Cliff Flood
cliff.flood at voxpilot.com
Fri Apr 22 11:14:54 EDT 2005
Hi all,
I'd like to send a notification to requesters when a ticket has its
priority changed.
There isn't a "priority changed" condition under "Modify a scrip for
queue <queue name>". Nor is there anything directly relevant on the Wiki.
Has anyone else done this? How would I going about doing this in the
unlikely event that no one else has ever done it?
I'm running RT 3.0.11.
Thanks,
--
Cliff Flood
Systems Administrator
V O X P I L O T
+353 1 209 1969
More information about the rt-users
mailing list