[rt-users] Send a notification on priority change

Cliff Flood cliff.flood at voxpilot.com
Fri Apr 22 11:14:54 EDT 2005


Hi all,

I'd like to send a notification to requesters when a ticket has its 
priority changed.

There isn't a "priority changed" condition under "Modify a scrip for 
queue <queue name>". Nor is there anything directly relevant on the Wiki.

Has anyone else done this? How would I going about doing this in the 
unlikely event that no one else has ever done it?

I'm running RT 3.0.11.

Thanks,

-- 
Cliff Flood
Systems Administrator
V O X P I L O T
+353 1 209 1969



More information about the rt-users mailing list