[rt-users] Let everybody see all tickets

Jan-Frode Myklebust Jan-Frode.Myklebust at bccs.uib.no
Mon Apr 25 08:36:08 EDT 2005


I would want all our autogenerated/unprivileged users to see and
search all tickets in the system. I've tried adding all privileges to
the "Everyone" group, but the users still can't see any other tickets
than their own (unless typing in the ticket number directly in the
GotoTicket box).

Could someone please help me with the magic needed to configure an
RT-instance where everybody can see all queues and tickets, and also
search the ticket database?


  -jf



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