[rt-users] Just installed RT its says You're almost there! - help

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Mon Aug 1 12:49:44 EDT 2005


Your problem is stated rather clearly here:
[error] [client 69.96.182.16] script not found or unable to stat: 
/opt/rt3/bin/mason_handler.fcgiindex.html

it should be calling:
/opt/rt3/bin/mason_handler.fcgi

Srinivas Balan wrote:

> Hi All,
>
> I notice the following error in error_log
> path: /var/log/httpd
>
> [error] [client 69.96.182.16] script not found or unable to stat: 
> /opt/rt3/bin/mason_handler.fcgiindex.html, referer:
>
> Followed the documentation of William Harrison
> http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
> all went well but when I click at the url it says :
>
> You're almost there!
> You haven't yet configured your webserver to run RT. You appear to have
> installed RT's web interface correctly, but haven't yet configured 
> your web
> server to "run" the RT server which powers the web interface. *The 
> next step
> is to edit your webserver's configuration file to instruct it to use RT's
> mod_perl, fastcgi or speedycgi handler.
> *
> Looking for help regarding this....
>
>  
> Thanks in advance
>
> Regards,
> Srinivas Balan
>
>
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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