[rt-users] sendmail aliases

Tue Aug 2 12:13:07 EDT 2005

I got it to work by adding the following to /etc/mail/aliases:

        ### Aliases for RT
        rt: "|rt-mailgate --debug --queue 'Unit W.O.' --action
        correspond --url http://rt.localhost/"
        rt-comment: "|rt-mailgate --queue 'Unit W.O.' --action comment
        --url http://rt.localhost/"

and the following to /etc/hosts:

        127.0.0.1               rt.localhost localhost.my.domain

and finally the following:

        ServerAlias rt.localhost

to the rt VirtualHost section in the apache httd.conf file.

This may seem quite convoluted, but it is what I had to do to get around
the fact that my RT server is behind a firewall that does some "fancy"
port redirecting to an internal network...

A.

On Tue, 2005-08-02 at 11:29 -0400, Bruce Rudd wrote:

> I have modified /etc/aliases to reflect the correct url of my server but
> I looked in /var/log/maillog and it doess not seem to be picking up the
> change.  I tried running newaliases but it did not seem to help.  I am
> assuming that this is cached somewhere but I am not sure where.  
> 
> Any ideas on what I need to do to have my changes picked up?
> 
> 
> Below is my /var/log/maillog.  The value "--url http://rt.nc-soleng1"
> that is is picking up is not what is in my /etc/aliases file.
> 
> Thanks,
> Bruce
> 
> Aug  2 10:29:18 rt sendmail[1929]: j72ETIcX001929: from=root, size=546,
> class=0, nrcpts=1, msgid=<200508021429.j72ETIcX001929 at rt.nc-soleng1>,
> relay=root at localhost 
> 
> Aug  2 10:29:18 rt sendmail[1929]: j72ETIcX001929:
> to=root at localhost.localdomain, ctladdr=root (0/0), delay=00:00:00,
> xdelay=00:00:00, mailer=relay, pri=30546, relay=[127.0.0.1] [127.0.0.1],
> dsn=4.0.0, stat=Deferred: Connection refused by [127.0.0.1] 
> 
> Aug  2 10:29:22 rt sendmail[2076]: alias database /etc/aliases rebuilt
> by root 
> 
> Aug  2 10:29:22 rt sendmail[2076]: /etc/aliases: 80 aliases, longest 106
> bytes, 1023 bytes total 
> 
> Aug  2 10:29:22 rt sendmail[2081]: starting daemon (8.13.1):
> SMTP+queueing at 01:00:00 
> 
> Aug  2 10:29:22 rt sm-msp-queue[2089]: starting daemon (8.13.1):
> queueing at 01:00:00 
> 
> Aug  2 10:29:22 rt sendmail[2091]: j72ETMQS002091:
> from=<root at rt.nc-soleng1>, size=826, class=0, nrcpts=1,
> msgid=<200508021429.j72ETIcX001929 at rt.nc-soleng1>, proto=ESMTP,
> daemon=MTA, relay=rt.nc-soleng1 [127.0.0.1] 
> 
> Aug  2 10:29:23 rt sm-msp-queue[2090]: j72ETIcX001929:
> to=root at localhost.localdomain, ctladdr=root (0/0), delay=00:00:05,
> xdelay=00:00:01, mailer=relay, pri=120546, relay=[127.0.0.1]
> [127.0.0.1], dsn=2.0.0, stat=Sent (j72ETMQS002091 Message accepted for
> delivery) 
> 
> Aug  2 10:29:23 rt sendmail[2103]: j72ETMQS002091:
> to=<root at localhost.localdomain>, ctladdr=<root at rt.nc-soleng1> (0/0),
> delay=00:00:01, xdelay=00:00:00, mailer=local, pri=31038, dsn=2.0.0,
> stat=Sent 
> 
> Aug  2 10:29:25 rt sendmail[2082]: j71KvcnG021991:
> to="|/etc/smrsh/rt-mailgate --queue general --action correspond --url
> http://rt.nc-soleng1, ctladdr=<rt at rt.nc-soleng1> (8/0), delay=17:31:47,
> xdelay=00:00:03, mailer=prog, pri=2640480, dsn=4.0.0, stat=Deferred:
> prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL 
> 
> Aug  2 10:29:29 rt sendmail[2082]: j71Kue4C021984:
> to="|/etc/smrsh/rt-mailgate --queue general --action correspond --url
> http://rt.nc-soleng1, ctladdr=<rt at rt.nc-soleng1> (8/0), delay=17:32:49,
> xdelay=00:00:04, mailer=prog, pri=2640508, dsn=4.0.0, stat=Deferred:
> prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL 
> 
> Aug  2 11:06:30 rt sendmail[3059]: j72F6UGv003059: from=apache,
> size=1200, class=-60, nrcpts=1,
> msgid=<rt-3.4.2-27-388-3.16.0695647509602 at example.com>,
> relay=apache at localhost 
> 
> Aug  2 11:06:30 rt sendmail[3060]: j72F6UZ4003060:
> from=<apache at rt.nc-soleng1>, size=1391, class=-60, nrcpts=1,
> msgid=<rt-3.4.2-27-388-3.16.0695647509602 at example.com>, proto=ESMTP,
> daemon=MTA, relay=rt.nc-soleng1 [127.0.0.1] 
> 
> Aug  2 11:06:30 rt sendmail[3059]: j72F6UGv003059:
> to=bruce.rudd at datadirect.com, ctladdr=apache (48/48), delay=00:00:00,
> xdelay=00:00:00, mailer=relay, pri=139200, relay=[127.0.0.1]
> [127.0.0.1], dsn=2.0.0, stat=Sent (j72F6UZ4003060 Message accepted for
> delivery) 
> 
> Aug  2 11:06:30 rt sendmail[3062]: j72F6UZ4003060:
> to=<bruce.rudd at datadirect.com>, ctladdr=<apache at rt.nc-soleng1> (48/48),
> delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=229391,
> relay=mail04.americas.progress.com. [10.30.140.15], dsn=2.0.0, stat=Sent
> ( <rt-3.4.2-27-388-3.16.0695647509602 at example.com> Queued mail for
> delivery)
> 
> 
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