[rt-users] Public read-only acccess to tickets

[Thomas Sibley]

Bruce Badger wrote:
> Is there any way to grant public read-only access to an RT web site
> such that anyone can see what open tickets there are and who is
> working on them?

There's no "official" way/option/etc at the moment, though something may
be in the works for the rt.cpan.org migration we're doing.  For now I
suggest you create a user "guest" with password "guest" and publicize
that on the login page.  Make sure the guest user only has rights to see
things, not modify stuff (including itself, so guests can't change the
password and lock other guests out).

Cheers,
Tom

(Forgot to send to the list the first time...)