[rt-users] You're almost there!

[Tomas Doyle XA (DL/LMI)]

Hi Anne,

Thanks for taking an interest

>Do you continue to get the same error in your apache logs?  What is that 
>error?

The logs file contain no information on the problem the last log is from restarting apache

[Wed Aug 03 12:13:43 2005] [notice] Digest: done
[Wed Aug 03 12:13:43 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Wed Aug 03 12:13:43 2005] [notice] LDAP: SSL support unavailable
[Wed Aug 03 12:13:43 2005] [notice] mod_python: Creating 32 session mutexes based on 150 max processes and 0 max threads.
[Wed Aug 03 12:13:43 2005] [notice] Apache/2.0.49 (Fedora) configured -- resuming normal operations
~

I removed the alias /rt from the httpd.conf file

<VirtualHost 1xx.1xx.1xx.xx>
ServerName xxxx.xxx.xxx.ericsson.se
DocumentRoot /requesttracker/rt-3.2.3/html
AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /requesttracker/rt-3.2.3/bin/webmux.pl
PerlSetVar MasonArgsMethod CGI

#Alias /rt "/requesttracker/rt-3.2.3/html"
#<Location /rt>

<Location /requesttracker/rt-3.2.3/html>
SetHandler perl-script
PerlHandler RT::Mason
</Location>
</VirtualHost>


But if i type into the browser the url xxxx.xxx.xxx.ericsson.se/rt (i know it doesnt exist) this page is opened


System error

error:  Component path given to Interp->load must be absolute (was given ) 
context:  ...   
194:  if (!ref($request_comp)) { 
195:  $request_comp =~ s{/+}{/}g; 
196:  $self->{top_path} = $path = $request_comp; 
197:   
198:  search: { 
199:  $request_comp = $self->interp->load($path); 
200:   
201:  last search unless $self->use_dhandlers; 
202:   
...   
 
code stack:  /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:198
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.8.3/Class/Container.pm:275
/usr/lib/perl5/site_perl/5.8.3/Class/Container.pm:353
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm:222
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm:216
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm:127
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm:76
/requesttracker/rt-3.2.3/bin/mason_handler.fcgi:75
 
raw error

and if i put in the correct address xxxx.xxx.xxx.ericsson.se

im brought to the page YOUR ALMOST THERE and then redirected to the page http://bestpractical.com/rt/rt-broken-install.html

lost is an understatment

Any help greatly appreciated

Kind Regards

Tomas Doyle