[rt-users] You're almost there!
Srinivas Balan
Srinivas.Balan at Sierraatlantic.com
Wed Aug 3 08:24:39 EDT 2005
Thanks it worked.
Regards,
Srinivas Balan
-----Original Message-----
From: Trevin Beattie [mailto:tbeattie at boingo.com]
Sent: Monday, August 01, 2005 10:17 PM
To: Srinivas Balan
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] You're almost there!
Are you using Apache 2? If so, you may use the config file I wrote as a
starting point when I was building an RPM of RT. See below:
-------- cut --------
# Apache configuration section for RT3
#
# If you are going to run rt3 in its own virtual domain,
# uncomment the following and comment out the next section.
#
#<VirtualHost *>
# ServerName rt3.yourdomain.com
# DocumentRoot /usr/rt3/html
# AddDefaultCharset UTF-8
#
# # This line applies to Apache2+mod_perl2 only
# #PerlModule Apache2 Apache::compat
#
# PerlModule Apache::DBI
# PerlRequire /usr/bin/webmux.pl
#
# <Location />
# SetHandler perl-script
# PerlHandler RT::Mason
# </Location>
#</VirtualHost>
#
# If you are going to install rt3 as a subdirectory of your domain
# rather than the root of a virtual domain, comment out the above
# and uncomment the following:
#
Alias /rt3 "/usr/rt3/html"
PerlModule Apache::DBI
PerlRequire /usr/bin/webmux.pl
<Directory /usr/rt3/html>
AllowOverride All
Options ExecCGI FollowSymLinks
<IfModule mod_access.c>
Order allow,deny
Allow from all
</IfModule>
</Directory>
<Location /rt3>
RewriteEngine On
RedirectMatch permanent (.*)/$ $1/index.html
AddDefaultCharset UTF-8
SetHandler perl-script
PerlHandler RT::Mason
</Location>
# In addition, edit your /etc/rt3/RT_SiteConfig.pm file and change
$WebPath to:
# $WebPath = "/rt3";
-------- cut --------
-- Trevin Beattie
On Mon, 2005-08-01 at 04:47 -0700, Srinivas Balan wrote:
> Hi,
>
> Followed the documentation of William Harrison
> http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
> all went well but when I click at the url it says :
> You're almost there!
> You haven't yet configured your webserver to run RT. You appear to have
> installed RT's web interface correctly, but haven't yet configured your
web
> server to "run" the RT server which powers the web interface. The next
step
> is to edit your webserver's configuration file to instruct it to use RT's
> mod_perl, fastcgi or speedycgi handler. If you need commercial support,
> please contact us at sales at bestpractical.com.
> Looking for help regarding this....
>
> Regards,
> Srinivas Balan
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> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
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