[rt-users] Creating new CF type
Todd Chapman
todd at chaka.net
Sat Aug 6 08:50:44 EDT 2005
On Fri, Aug 05, 2005 at 06:41:48PM +0400, GAksenov at imbank.ru wrote:
> the reason is: if i already have defined asset in AT system. i the real
> life i need only make some changes in it (patch installed, disk replaced,
> etc) and url link to this asset will be static.
> for RT system I have CF field with list of assets and then users will
> create ticket they will link it with asset (by selecting value) and
> understand the mean by the value (not url).
> I think the Name is more comfortable for users then URL.
>
> with best wishes
> German Aksenov
If you were trying to simplify linking assets to tickets it
might have been better to write a special-case interface for
doing that.
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