[rt-users] Creating new CF type

Todd Chapman todd at chaka.net
Sat Aug 6 08:50:44 EDT 2005


On Fri, Aug 05, 2005 at 06:41:48PM +0400, GAksenov at imbank.ru wrote:
> the reason is: if i already have defined asset in AT system. i the real 
> life i need only make some changes in it (patch installed, disk replaced, 
> etc) and url link to this asset will be static.
> for RT system I have CF field with list of assets and then users will 
> create ticket they will link it with asset (by selecting value) and 
> understand the mean by the value (not url).
> I think the Name is more comfortable for users then URL.
> 
> with best wishes
>  German Aksenov

If you were trying to simplify linking assets to tickets it
might have been better to write a special-case interface for
doing that.



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