[rt-users] How to validate custom filed in RT 3.4.2

[Roedel, Mark]

Entry validation on custom fields is one of the new features that
Jesse's announced for 3.5.x.

I think you might be able to get at least part way there using some
scrip programming (you can at least eliminate values -- or replace them
with defaults -- when they don't match whatever validation logic you'd
like to apply).  In the current releases, though, I don't know of a way
short of overriding some of the RT code itself for you to prevent a
ticket from being created until everything's correct.


--
Mark Roedel
Web Programmer / Analyst
LeTourneau University

 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rabbie
Zalaf
Sent: Tuesday, August 09, 2005 4:34 AM
To: 'joao camara'; rt-users at lists.fsck.com
Subject: RE: [rt-users] How to validate custom filed in RT 3.4.2

I would also love to know how to do this...

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of joao
camara
Sent: Tuesday, August 09, 2005 1:28 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] How to validate custom filed in RT 3.4.2

I've installed RT 3.4.2.
I would like to prevent errors when creating tickets, by validating if:
i) Some custom field were filed
ii) a given format was used when filing some custom fields
Is this possible and how?