[rt-users] Accessing Transactional Custom Fields From a Scrip
Christopher Snell
chris.snell at gmail.com
Wed Aug 10 03:33:38 EDT 2005
On 8/10/05, Anders Ekstrand <anders.ekstrand at drutt.com> wrote:
> I have never got this to work, unfortunately...
>
> I ended up with the following scrip, that does not pick up any values:
>
> my $Transaction = $self->TransactionObj;
> my $CustomFieldValues=$Transaction->CustomFieldValues( "Internal status"
Bummer. The whole system of accessing Custom Fields from scripts
seems so obtuse to me. Why must we call all these methods to get at
the values? I think it would be nicer from a programming standpoint
to be able to do things like this:
while my $a_custom_field (keys %{$self->TransactionObj->CustomFields}) {
print "$a_custom_field -->
$self->TransactionObj->CustomFields->{$a_custom_field} \n";
}
Perhaps these data structures are already in place and I just don't
know how to access them? Can somebody enlighten me?
thx,
Chris
More information about the rt-users
mailing list