[rt-users] Setting dates with Callbacks

Jay jphayes at gmail.com
Wed Aug 10 04:53:00 EDT 2005


Hi Anders,
What version of RT are you using?

J

On 8/10/05, Anders Ekstrand <anders.ekstrand at drutt.com> wrote:
> Hi all,
> 
> I've followed the instructions on the Wiki to include the possibility to
> edit the Custom Fields in replies and comments, and this worked great.
> Thanks!
> 
> But after that I tried to also include Dates (without any real knowledge
> about what I'm doing):
> 
> ----- BeforeMessageBox -----
> <%INIT>
> my $TicketObj = LoadTicket($ARGS{'id'});
> </%INIT>
> 
> <& /Ticket/Elements/EditCustomFields, TicketObj => $TicketObj &>
> <& /Ticket/Elements/EditDates, TicketObj => $TicketObj &>
> ----------------------------
> 
> 
> ----- BeforeDisplay -----
> <%INIT>
> my $ARGSRef = $ARGS{'ARGSRef'};
> my $TicketObj = LoadTicket($ARGS{'id'});
> 
> if (!$TicketObj) {
>   $TicketObj = RT::Ticket->new($session{'CurrentUser'});
>   $TicketObj = LoadTicket($ARGS{'id'});
> }
> 
> my @cf_results = ProcessTicketCustomFieldUpdates(ARGSRef => $ARGSRef);
> my @dresults = ProcessTicketDates(TicketObj => $TicketObj, ARGSRef =>
> $ARGSRef);
> </%INIT>
> -------------------------
> 
> What am I doing wrong?
> 
> Best Regards - Anders Ekstrand
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>



More information about the rt-users mailing list