[rt-users] Offline Tool + Custom Fields

[Rodolfo de Moraes Reis]

Hello All,

Is there a way to create ticket's, with custom fields, through Offline Tool?! I tried to use like CustomField.{Name} but it didn't work!!

Thanks in advance,

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986 
Fax: +55 19 3705-6786
rmreis at cpqd.com.br
www.cpqd.com.br