[rt-users] dumpfile-to-rt-3.0 will continue?

Thomas Sibley trs at bestpractical.com
Thu Aug 11 11:33:19 EDT 2005


Law Mitchell wrote:
> i was running dumpfile-to-rt-3.0  and then i lost the connection to
> the system...the process stopped.
> is it possible to continue from the last ticket it handled? 

No.  dumpfile-to-rt-3.0 builds the user, queue, and CF mappings (and 
possibly some other ones) in memory and then uses them during the ticket 
import process.  It's not able to pick up from where it left off because 
it no longer has the mappings.  This causes data to unreliably import.

Sorry, I know it's annoying; I've been in a similar situation.  To 
really make sure your data migrates intact, you should do the import all 
in one run.  As always, any patches to fix this are welcome!  :)

Cheers,
Tom



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