[rt-users] New RT Database on Remote MySQL server.

Patrick Morris trick at adonis.net
Mon Aug 15 14:13:43 EDT 2005


Tim Suter wrote:

>DBD::mysql::st execute failed: Access denied for user
>'helpdesk_user2'@'silicon.sys.org' to database 'helpdesk2'
>at /opt/rt3/sbin/rt-setup-database line 337.
>Problem with statement:
> GRANT SELECT,INSERT,CREATE,INDEX,UPDATE,DELETE ON helpdesk2.* TO
>helpdesk_user2@'internal.mysql.org' IDENTIFIED BY 'db_password';
>Access denied for user 'helpdesk_user2'@'silicon.sys.org' to database
>'helpdesk2' at /opt/rt3/sbin/rt-setup-database line 338.
>Does this block in RT_SiteConfig have anything to do with the problems I
>am having?
>  
>
Looks like your only real problem is that the helpdesk2 user doesn't 
have the permissions it needs to modify the helpdesk2 table permissions.




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