[rt-users] 10 oldest unowned tickets

[tmaciak at ci.grand-rapids.mi.us]

   Is there a default setup to show the 10 oldest unowned tickets instead of
   the 10 newest ones?
   Or is this something that would have to be customized?
   T.J. Maciak
   Internet/Intranet Developer
   Department of IT
   City of Grand Rapids
   P: (616)456-3713
   F: (616)456-3448
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