AW: [rt-users] Migration issues

HAM-MI-IC Torsten Brumm torsten.brumm at kuehne-nagel.com
Mon Aug 22 03:40:04 EDT 2005


Hi Christian,

you can't go directly from 2.015 to 3.4.3 you have to go first to 3.0.x and
then to 3.4.3

Btw. If your migration works well, pls inform me if you like, because i'm
trying also to migrate... 


Mit freundlichen Gruessen / With kindest regards

Torsten Brumm
IT Security Engineer

Kuehne + Nagel
HAM-MI-C

Ferdinand Strasse 29-33
20095 Hamburg / Germany

Tel: +49 40 329 15 199
Mail: torsten.brumm at kuehne-nagel.com
ICQ: 78258840
-----Ursprüngliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Christian
Theune
Gesendet: Montag, 22. August 2005 09:25
An: RT User Mailinglist
Betreff: [rt-users] Migration issues

Hi,

first: Thanks for RT. We are using it happily for about 4 years now.

I'm currently trying to move our old RT instance (2.0.15) to a current
version (3.4.3) and am using the rt2-to-rt3 tools.

When it tries to import the first (of about 3000) ticket it dies on this
transition:

$VAR1 = {
          'OldValue' => 'new',
          'Type' => 'Status',
          'Field' => 'Status',
          'Ticket' => '5000',
          'Created' => '2003-06-23 06:02:36',
          'id' => 2,
          'NewValue' => 'deleted',
          'Creator' => '35788',
          'ActivateScrips' => '0'
        };


Any ideas?

Thanks,
Christian
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