[rt-users] RT self service view - Required priveleges.

Thomas Armstrong thomas at unbc.ca
Tue Aug 23 02:33:56 EDT 2005


I am currently trying to get the self service module of RT working for
my site and noticed what looks like a security issue. When a user is
granted the "ShowTicket" right, they are able to change the ticket id
number in the url i.e. http://<hostname>/SelfService/Display.html?id=32
to http://<hostname>/SelfService/Display.html?id=33 and view a ticket
that has been requested by another user. 

Is there a better way to approach this problem than granting the
Everyone group the ShowTicket right? I would really prefer to only allow
a user to see those tickets that belong to them. 

Thanks,

Thomas

--
Thomas Armstrong
University Of Northern British Columbia
Senior Systems Administrator
Email: thomas at unbc.ca




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