[rt-users] Can the Search mechanism search ticket content?
Matt England
mengland at mengland.net
Tue Aug 23 11:02:41 EDT 2005
I'm a little confused here:
I don't speak of the Query Builder. I refer to the regular "Search" button
in the top-right corner of my RT 3.4.2 home page. There is no "Advanced"
button there. I'd dearly like to have an Advanced button there.
Did I miss something?
-Matt
At 8/22/2005 11:41 AM, Duncan Hutty wrote:
>On 08/21/2005 08:16 PM, Matt England wrote:
>>Can the Search mechanism search ticket content (instead of just the
>>ticket title and whatever else it currently searches)?
>
>To do a full text search on the contents of the history fields, you will
>need to add criteria to your query using the 'Advanced' section.
>
> 1. click advanced and add ' ContentType LIKE 'text/plain' AND
> Content LIKE 'simple text you want to find here'
> 2. click Apply
>
>Alternatively, you can modify use the Add Criteria box of Query Builder;
>Content is in the same dropdown list as Subject
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