[rt-users] Changing order that changes are applied.

[George Barnett]

Hello,

We have the following bug report from our users:

If you 'jumbo' a ticket that is in a queue that you have full 
permissions over, and you choose to
1. change the status of the ticket AND
2. Change the queue to a queue that you don't have permissions over

It will change the queue first and then attempt to change the status.

However as the ticket is now in a queue that you have no permissions on
the status change will fail. It displays 'permission denied' in the 
results at the top of the page however this is easily missed.

----

A possible workaround is to allow ModifyTicket to all users accross all 
queue's but that completely tards things and slows access down 
rediculously (to say taking 25 seconds to draw a ticket instead of 1.5).

We're using 3.2.3.

Cheers,

George

-- 
George Barnett
Reality Engineer

m: (+44) 778 884 7205
e: george at alink.co.za

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soup") means ordinary won ton soup, as opposed to hot and sour won ton soup.