[rt-users] Changes to allow selecting a requestor from drop down list
Todd Chapman
todd at chaka.net
Sat Aug 27 23:06:33 EDT 2005
On Sat, Aug 27, 2005 at 09:12:50PM -0400, Jesse Vincent wrote:
>
>
>
> On Sat, Aug 27, 2005 at 07:50:39PM -0400, Todd Chapman wrote:
> > > > We _do_ have a create ticket variant with user search built in that
> > > > we'll mainline when we get a chance.
> > >
> > > It's not the search that I need (and that I think someone else said
> > > they needed as well): it's *grouping*. I want the ticket to belong to
> > > "Branch office 20", no matter which of that branch's people sent it in.
> > >
>
> That sure sounds like you want to make the "Branch office 20" group a Cc
> or Requestor of the ticket. Maybe a scrip to do an LDAP lookup on
> create?
Hmmm... It says you qouted me, but didn't actually quote anything
I said. I was just making a comment on someone else's inquiry.
-Todd
More information about the rt-users
mailing list