[rt-users] customizing RT interface

[Jan Hudec]

On Mon, Aug 29, 2005 at 00:55:18 +0100, Graham Briggs wrote:
> Hi,
> 
> Yes, there's a load of stuff in the online Wiki on the website. Most  
> customisation is done using Callbacks, i.e., code that overrides the  
> default layout code. It is possible to completely rewrite the  
> interface over time this way, however most people limit the changes  
> to the bare minimum.

I would disagree with this. The Callbacks only *add* things, but can NOT
override them. To override the layout, you need to create your own version of
the templates, which are Elements/Header and Elements/Footer and
Elements/PageLayout. I have also modified some others -- depends on what do
you need to change. Just copy these over to the local area and start
modifying. Also note, that if you just want to replace the logo, it's in
a variable, so you can do that from the RT_SiteConfig.pm file.

--
						 Jan 'Bulb' Hudec <bulb at ucw.cz>
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