[rt-users] One article under multiple topics RTFM 2.1-TESTING

[Scott Frisbie]

Alex,
Thanks. I didn't realize that topic was 'select multiple'. I found the
switches to display all the topics from other classes also. I was able
to tweak it to allow me to select multiple classes at the same time, but
all that broke when it tried to insert to the DB and the array turned to
NULL. It looks like trying to assign it to two Classes at the same time
will take some major work changing a lot of single values to arrays,
etc. as well as restructuring the table in the DB. For our purposes
right now, I'm pretty sure the multiple topics stuff will do the trick.
Thanks again.
Scott




On Mon, 2005-08-29 at 12:21 -0400, Alex Vandiver wrote:
> On Thu, 2005-08-25 at 10:01 -0700, Scott Frisbie wrote:
> > I'm currently running RT 3.4.3 with RTFM 2.1-TESTING (revision 3719).
> > I'm really enjoying the way I can organize the articles under topics and
> > subtopics. I was wondering if there was any way to have multiple ways to
> > get to the same article? That is, one article that may overlap a couple
> > of different topics would show up under the trees of both topics. I
> > could display the tree under topicA and find the article, but also be
> > able to find it in the tree under topicD. Right now, it seems like if I
> > want to have it show up under both trees, I need to put multiple copies
> > of the article into the system. 
> 
> The selection box for a topic is a SELECT MULTIPLE entry, so you should
> be able to select multiple topics by control-clicking on multiple topics
> in the select widget.  It's also possible to allow for cross-class topic
> selection with a little local customization -- the code already supports
> it, just the option is off by default.
>  - Alex
-- 
Thanks!
Scott Frisbie (Friz) 8^)
scottf at eAcceleration.com

--
"Traveling through hyperspace ain't like dusting crops, boy. Without
precise calculations, we'd fly right through a star, or bounce too close
to a supernova, and that would end your trip real quick, wouldn't it?" —
Han Solo