[rt-users] Anybody using SelectRequestor?

[Kelly F. Hickel]

I just wrote a response to this for BenR.  In my setup, all the users can create tickets, so have the CreateTicket right.  If yours don't, they won't show up.  You may need to tinker with the line that has the word WhoHaveRight.

In our setup, this is meant to be a way to handle users that call in, rather than send an email.  If they could send in an email and RT would create a ticket, then they should show up in the query as it is.

-- 

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Jörg Ungermann
> Sent: Wednesday, August 31, 2005 3:52 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Anybody using SelectRequestor?
> 
> 
> I just found the RT contribution SelectRequestor.
> 
> It makes it possible to select users from lists when creating new tickets
> (instead of typing tem in)
> 
> It seems to work but i cannpot get more than 1 user (and root in addition)
> listed.
> 
> Anybody having this up and running?
> Is there a solution to get all users listed?
> 
> Thanks
> 
> Joerg
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