[rt-users] Ticket custom fields: where are they?

[Stephen Turner]

At Wednesday 8/31/2005 02:06 PM, Dave Sill wrote:
>I've set up a queue, created a couple custom fields, and added them to
>the queue as "Ticket Custom Fields"--all as root. When I view or
>create a ticket in the queue as the user who controls it, I don't see
>the custom fields anywhere. Where should they be showing up?

You probably need to set permissions on the fields. If you find the config 
screen for a CF you'll see group rights & user rights links on the left. 
You can assign AdminCustomField, SeeCustomField, and ModifyCustomField (at 
least in v 3.4.2).

Steve