[rt-users] Subject modification issues

[Subredu Manuel]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


 Hi,

 I have a very simple/complicated question. We have a RT instance with ~
50 queues. We need a very simple thing. The subject of emails to contain
the queue name instead of rt_name.
 Ex:
  now:     [roedu.net #345] - queue support
  we need: [support #345]

 Do you think this is posible ? Is RT using the email subject for
internal issues ? I wanted to modify the code to change the subject but
I'm afraid not to break anything.
 Did anyone done this before ? Is it possible ?

- --
=========================================
 inf. Manuel SUBREDU
 Network Engineer at RoEduNet Iasi

 Phone:     +40 (232) 201007
            +40 (742) 088067
 Email:     diablo at iasi.roedu.net
 website:   http://manuel.iasi.roedu.net
=========================================
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.2 (GNU/Linux)

iD8DBQFDju7nNrNZEFCIDAcRAsDEAKDOR/diWzk0rSKjg5edQIO3TjvxKQCfToK3
R+PSKYtZ2NSHrvj0xBOLn78=
=SqFk
-----END PGP SIGNATURE-----