[rt-users] Multiple CorrespondenceAddress mapped to multiple queues?

Les Mikesell les at futuresource.com
Thu Dec 15 08:47:36 EST 2005

On Thu, 2005-12-15 at 02:17, Mike Ely wrote:

> I've got several different buildings that require support, but all are
> grouped from within the same organization.  What I'd like to do is
> create different Correspondence Addresses so that a user can email in to
> foo-help at mydomain and immediately land in the Foo queue, while another
> user can email bar-help at mydomain, and land in the Bar queue.  Is it
> possible to do this, and if so, how?

The aliases in your email system provide the queue names.  There
is no requirement for the email address to match the queue - you
can send them anywhere you want.

  Les Mikesell
    lesmikesell at gmail.com

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