[rt-users] Spontaneous logouts

Tue Dec 20 15:39:59 EST 2005

I corrected some of the logging options.  I am getting info in the
rt.log now.  I am seeing things like::

[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xaff89b8, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 27.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xa13b148, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 38.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xb0511dc, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 60.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xb05e324, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 83.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xb05e318, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 107.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xb07f02c, Perl interpreter: 0xab1f588 at
/var/rt/html/User/Prefs.html line 148.
 (/usr/lib/rt/RT.pm:247)
[Tue Dec 20 20:37:12 2005] [warning]: Attempt to free unreferenced
scalar: SV 0xb07ef18, Perl interpreter: 0xab1f588 at
/var/rt/html/Elements/Submit line 59.

Thanks again
KM

Raed El - Hames wrote:
> Kolly;
> have you checked the health of your sessions table .. also the fact that
> your rt.log is empty is a bit suspect ..set your logging to debug ..tail -f
> your rt.log and click few tabs on your rt instance then read what you get in
> your rt.log.
> 
> Roy
> ----- Original Message ----- 
> From: "Kolly Mars" <Kolly.Mars at noaa.gov>
> To: "Drew Barnes" <barnesaw at ucrwcu.rwc.uc.edu>
> Cc: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>;
> <rt-users at lists.bestpractical.com>
> Sent: Wednesday, November 23, 2005 7:30 PM
> Subject: Re: [rt-users] Spontaneous logouts
> 
> 
> 
>>I had 1.6-1 initially,  found an rpm for 1.80-1.  installed it and found
>>no difference.  Could there be a stting in apache config that would
>>cause something like this?  My apache setup is generic, I am running
>>this on an evaluation server that is just build for testing RT.
>>
>>Thanks for all the help you all have given already.  Any additional
>>suggestions are appreciated.
>>
>>Drew Barnes wrote:
>>
>>>
>>>Kolly Mars wrote:
>>>
>>>
>>>>I have nothing in my rt.log.  I am using RT 3.0.10-3.  RT and all the
>>>>perl stuff was installed using the rpms.
>>>>
>>>>Using apache 2.0.59, perl-5.8.5, mysql-4.1.12, RHEL4
>>>>
>>>>I do have one strange line in /var/log/messages
>>>>
>>>> RT: Attempt to free unreferenced scalar: SV 0xa8ceaf4, Perl
>>>>interpreter: 0xa5cc110 at
>>>>/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm line 524.
>>>>(/usr/lib/rt/RT.pm:247)
>>>>
>>>
>>>
>>>I would look into whether Apache::Session was updated or maybe if it
>>>needs to be updated.  It's almost certainly a problem there, though.
>>>
>>>
>>>>Thanks again
>>>>KM
>>>>
>>>> Zakirov wrote:
>>>>
>>>>
>>>>
>>>>>Check rt.logs. and give us info about software versions you use.
>>>>>
>>>>>On 11/23/05, Kolly Mars <Kolly.Mars at noaa.gov> wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>Hello,
>>>>>>
>>>>>>I have cookies enabled and have a stored cookie for the rt website
> 
> that
> 
>>>>>>I have set up.  Also, I have seen this using IE and Firefox.
>>>>>>
>>>>>>KM
>>>>>>
>>>>>>Frank Pater wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Hello,
>>>>>>>
>>>>>>>I'm able to reproduce the behavior you describe by blocking cookies
>>>>>>>from my RT host in Firefox. Are you sure cookies are enabled in
>>>>>>>your browser?
>>>>>>>
>>>>>>>Frank
>>>>>>>
>>>>>>>
>>>>>>>On Tue, Nov 22, 2005 at 02:53:15PM -0500, Tom Lichti wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Kolly Mars wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>Hello,
>>>>>>>>>
>>>>>>>>>I am new to RT so please bear with me.  I have just installed RT
>>>>>>>>>using
>>>>>>>>>RHEL4 with mysql.  I can log in as the default root user, but
>>>>>>>>>when I try
>>>>>>>>>to do anything I have to log in again. When I log in I go
>>>>>>>>>directly to
>>>>>>>>>the page that I wanted to be at, but every time I try to change to
> 
> a
> 
>>>>>>>>>different page I have to log in again.
>>>>>>>>>
>>>>>>>>>I'm sure that I am missing something simple.  Any help is greatly
>>>>>>>>>appreciated.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>I have the same problem, with no resolution as yet. My thread is
>>>>>>>>titled
>>>>>>>>'Problem with Firefox and RT2' but I have the same problem with RT
>>>>>>>>3.4.4. Hope someone has some ideas.
>>>>>>>>
>>>>>>>>Tom
>>>>>>>>_______________________________________________
>>>>>>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>>>>>
>>>>>>>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>>>>>>>
>>>>>>>>Download a free sample chapter of RT Essentials from O'Reilly
>>>>>>>>Media at
>>>>>>>>http://rtbook.bestpractical.com
>>>>>>>>
>>>>>>>>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
> 
> and
> 
>>>>>>>>San Francisco - Find out more at
>>>>>>>>http://bestpractical.com/services/training.html
>>>>>>>>
>>>>>>>>
>>
>>>>>>>---------------------------------------------------------------------
> 
> ---
> 
>>>>>>>>
>>>>>>>>_______________________________________________
>>>>>>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>>>>>
>>>>>>>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>>>>>>>
>>>>>>>>Download a free sample chapter of RT Essentials from O'Reilly
>>>>>>>>Media at http://rtbook.bestpractical.com
>>>>>>>>
>>>>>>>>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
> 
> and
> 
>>>>>>>>San Francisco - Find out more at
>>>>>>>>http://bestpractical.com/services/training.html
>>>>>>>>
>>>>>>
>>>>>>_______________________________________________
>>>>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>>>
>>>>>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>>>>>
>>>>>>Download a free sample chapter of RT Essentials from O'Reilly Media
>>>>>>at http://rtbook.bestpractical.com
>>>>>>
>>>>>>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
>>>>>>San Francisco - Find out more at
>>>>>>http://bestpractical.com/services/training.html
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>-- 
>>>>>Best regards, Ruslan.
>>>>>
>>>>
>>>>
>>>>
>>>>_______________________________________________
>>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>
>>>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>>>
>>>>Download a free sample chapter of RT Essentials from O'Reilly Media at
>>>>http://rtbook.bestpractical.com
>>>>
>>>>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
>>>>San Francisco - Find out more at
>>>>http://bestpractical.com/services/training.html
>>>>
>>>
>>>
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
>>Download a free sample chapter of RT Essentials from O'Reilly Media at
> 
> http://rtbook.bestpractical.com
> 
>>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
>>San Francisco - Find out more at
> 
> http://bestpractical.com/services/training.html
> 
> 

-- 
Kolly Mars
Information Technology Specialist
Aviation Weather Center
7220 NW 101st Terrace
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