Announcement RTx::Statistics 0.1.7 available (was RE: [rt-users] blank pages after statistics install)

[Rob Wilson]

Kelly, I just installed this on my test server. every time I click on
ticket trends by day RT crashes.
I did remove the mason_data/obj directory and then restarted apache.

Rob

> OK,
> I've put in the changes from Les, Todd and Stephen, I've test it with a
> queue named "test(paren)", and it seems to work.
>
> Hopefully this will fix those folks that are seeing the blank pages.
>
> Download from the usual place.
>
> -Kelly
>
>
> -----Original Message-----
> From:	rt-users-bounces at lists.bestpractical.com on behalf of Kelly F.
> Hickel Sent:	Thu 12/22/2005 5:15 PM
> To:	Todd Chapman; Jesse Vincent
> Cc:	Rob Wilson; rt-users at lists.bestpractical.com
> Subject:	RE: [rt-users] blank pages after statistics install
> DAMN.  I renamed the file but forgot to rename the variable.
>
> <sigh>
>
> OK, well, no promises, but I'll try to get out a 0.1.7 with this change
> in the next few days.......
>
> Watch this space.....
>
> --
>
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
>
>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>> bounces at lists.bestpractical.com] On Behalf Of Todd Chapman
>> Sent: Thursday, December 22, 2005 4:51 PM
>> To: Jesse Vincent
>> Cc: Rob Wilson; rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] blank pages after statistics install
>>
>> It's probably because component
>> html/RTx/Statistics/Elements/StatColumnMap
>> which declares global $COLUMN_MAP, thus clobbering
>> the one RT declares.
>>
>> Whoever the author is needs to give it a unique name.
>>
>> Been there, done that...
>>
>> -Todd
>>
>> On Thu, Dec 22, 2005 at 03:32:53PM -0500, Jesse Vincent wrote:
>> >
>> > > So if it works, it's a Christmas present;
>> > > And if it doesn't you can blame it on the Egg Nog?
>> >
>> > In this case "It" is Jifty, our new Web application framework,
> complete
>> > with automatic database setup and upgrade support, a clean new
> syntax
>> > for model class definitions, AJAX support (with equivalent
> functionality
>> > for non-AJAX browsers), support for continuations-based web
> programming
>> > and a built in database admin UI.
>> >
>> > We're using it for a "new thing" that's not quite ready for release
> yet,
>> > but when I tried to create the second application (a wiki), it took
> me
>> > about two hours (and less than 100loc) to go from 0 to Wiki.  We've
>> > since refined things quite a bit. I'm pretty sure I could build the
> same
>> > thing on stage in < 10 minutes and 20 loc. ;)
>> >
>> > Oh, and it comes with a pony.
>> >
>> > Jesse
>> > _______________________________________________
>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>> >
>> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>> >
>> > Download a free sample chapter of RT Essentials from O'Reilly Media
> at
>> http://rtbook.bestpractical.com
>> >
>> > WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
> and
>> > San Francisco - Find out more at
>> http://bestpractical.com/services/training.html
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
>> Download a free sample chapter of RT Essentials from O'Reilly Media at
>> http://rtbook.bestpractical.com
>>
>> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
>> San Francisco - Find out more at
>> http://bestpractical.com/services/training.html
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media at
> http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at
> http://bestpractical.com/services/training.html