[rt-users] Slow Query when Displaying "Owners" dropdown (Query Builder, Reply, etc.)

Jesse Vincent jesse at bestpractical.com
Thu Dec 29 02:34:20 EST 2005

On Wed, Dec 28, 2005 at 03:16:09PM -0800, mark matyas wrote:
> Hello RT Users,
> We just upgraded from RT 3.0 to 3.4.4 and everything went fine expect 
> for one thing:
> There is a specific query that takes more than 50 Seconds and is 
> executed frequently as the results of the Query seems to be the list of 
> Owners in the Drop down menu for the Query Builder page or When 
> Selecting Reply, etc. So when a user clicks on the Query Builder it 
> takes 50 seconds, making it very hard to use sometimes.


Can you please test out RT 3.4.5RC2 to see if it solves your performance
problem? We spent about half a man week working on just that for this


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