[rt-users] Removing RTIR?

Dave Kettmann dkettmann at netlogic.net
Thu Dec 29 13:49:50 EST 2005


Is there a way to remove RTIR without having to re-install RT? I keep
getting extra stuff in the headers of tickets that just gets in the way.
Here is an example:

Thu Dec 29 12:37:11 2005  	chilini at gmail.com - Ticket created
[Reply] [Comment]
Subject: 	Test Ticket...
Date: 	Thu, 29 Dec 2005 12:37:07 -0600
To: 	<A
HREF="/RTIR/Tools/Lookup.html?ticket=1304&type=email&q=support at intra.net
logic.net">support at intra.netlogic.net</A> <A
HREF="/RTIR/Tools/Lookup.html?ticket=1304&type=host&q=intra.netlogic.net
">(intra.netlogic.net)</A>
From: 	Dave Kettmann <<A
HREF="/RTIR/Tools/Lookup.html?ticket=1304&type=email&q=chilini at gmail.com
">chilini at gmail.com</A> <A
HREF="/RTIR/Tools/Lookup.html?ticket=1304&type=host&q=gmail.com">(gmail.
com)</A>>

Any help is appreciated!

Thanks,

Dave Kettmann
NetLogic
314-266-4000






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