[rt-users] Setting access rights for a single ticket?
Stephen Turner
sturner at MIT.EDU
Tue Feb 1 11:30:06 EST 2005
At Tuesday 2/1/2005 11:21 AM, Jan Algermissen wrote:
>Hi,
>
>is there a possibility to explcitly set access rights for a single ticket
>(e.g. in order to hide it from
>members of a certain group that would normally be able to see it).
>
>Did anyone have this problem before and can give me a hint how to
>customize RT to do this?
Jan,
You can't do this, as far as I know - you'll probably have to set up a
separate queue for this.
Steve
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