[rt-users] Setting access rights for a single ticket?

Stephen Turner sturner at MIT.EDU
Tue Feb 1 11:30:06 EST 2005


At Tuesday 2/1/2005 11:21 AM, Jan Algermissen wrote:
>Hi,
>
>is there a possibility to explcitly set access rights for a single ticket 
>(e.g. in order to hide it from
>members of a certain group that would normally be able to see it).
>
>Did anyone have this problem before and can give me a hint how to 
>customize RT to do this?

Jan,

You can't do this, as far as I know - you'll probably have to set up a 
separate queue for this.

Steve 




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