[rt-users] RTFM button not displayed in Rt window

[Valter Lelli]

Hi all,

rt-3.0.10-3 on redhat ES 3.0  installed using yum
RTFM-2.0.4
mysql-server-3.23.58-1.9
libdbi-dbd-mysql-0.6.5-5
mysql-3.23.58-1.9
---------

RT works fine
RTFM  'make install' was ok and all FM_* tables are created in rt
database

But there is no button in RT page to connect to the knowleadgebase .

In RTFM Makefile the following setup was used:
---------
INSTALL                 = /bin/sh ./install-sh -c
##RT_PREFIX             = /opt/rt
RT_PREFIX               = /usr/lib/rt
 
CONFIG_FILE_PATH        = $(RT_PREFIX)/etc
CONFIG_FILE             = $(CONFIG_FILE_PATH)/RT_Config.pm
RT_LIB_PATH             = $(RT_PREFIX)/lib
RT_LEXICON_PATH         = $(RT_PREFIX)/local/po
MASON_HTML_PATH         = $(RT_PREFIX)/share/html
#RT_SBIN_PATH           = $(RT_PREFIX)/sbin/
RT_SBIN_PATH            = /usr/sbin/
-----------
(Note: I run 2 times the Makefile changing RT_PREFIX:
1st run  RT_PREFIX               = /var/rt
2nd run  RT_PREFIX               = /usr/lib/rt  (after dropping FM_*
tables)

Any help is appreciated.
Thanks,
Valter