[rt-users] Todo list / custom checkboxes in tickets

[Sam Stickland]

Hi,

We're looking to use RT more extensively inside of our company, largely 
for the tracking of new installs and the like. We'd like to be able to 
create a custom todo list on the creation of a ticket; effectively a 
selection of checkboxes with task items next to them.

It would be nice if tickets could have variable number of task items 
depending on the nature of the ticket, but we'd settle for a hardcoded 
number if there's a signifigantly large amount of work involved.

The standard custom fields don't seem to able to handle this sort of 
complexity, so I guess it's time to put my programmer hat on? Is this a 
feasible additional to RT, or will it not sit will with it's design? Has 
anyone got any pointers on where to start, or to similar projects?

Thanks,

Sam