[rt-users] has anyone done a conversation recap on close

Ted Serreyn ted at serreyn.com
Thu Feb 10 11:45:55 EST 2005


Has anyone ever done an automated ticket summary sent out on ticket close?

I had a couple of people that have begun to ask me for this functionality,
but have no idea even if RT is capable of it.

Ted

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Ted Serreyn              Phone:262-432-0260 Fax:262-432-0232
Serreyn Network Services, LLC        http://www.serreyn.com/





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