[rt-users] Upgrade problems 2.0.15 -> 3.2.2

[Thomas Nail]

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Tim,

thanks for the help!! Downgrading DBIx-SearchBuilder to 0.61 fixed
everything on the export and it's all running smoothly on the 3.2.2
instance. I think this is also related to the thread "rt2_to_rt3 only
exports userid numbers no user details?" so maybe a fix (or even a
warning note?) to the import/export scripts is in the works.

thanks again,

- -=Tom Nail



Tim Rosmus wrote:
| On Thu, 10 Feb 2005, Thomas Nail wrote:
|
| |# Well, I just upgraded the Storable.pm version on the old box to
2.13 and
| |# no dice: same errors as before. Do I have to recompile/install
| |# Apache::Session and MLDBM as well?
| |#
| |# |><--snip-->
| |# |>uCreating user Unnamed user 272
| |# |>.[Wed Feb  9 18:17:27 2005] [error]: Could not create a new user -
| |# |>(/opt/apps/rt3/lib/RT/User_Overlay.pm:260)
| |# |>Failed to create user for$VAR1 = {
| |# |>~          'CryptedPassword' => undef,
| |# |>~          'Name' => 'Unnamed user 272'
| |# |>~        };
|
| I had the same problem you are.   At one time I updated
| DBIx::SearchBuilder to the latest.  When attempting to do the
| rt2-to-dump, I got totally empty user entries in the dump file....
|
|           'User' => [
|                       {
|                         'id' => '2524'
|                       },
|                       {
|                         'id' => '1977'
|                       },
|                       {
|                         'id' => '1482'
|                       },
| 	etc, etc
|
| This resulted in the same errors you are seeing.
|
| Backing down DBIx::SearchBuilder in the rt2 installation solved
| the rt2-to-dump problem.   I had to back down to 0.60 from 1.19
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