[rt-users] Excluding weekends when calculating due dates

[Ramon Kagan]

Look at the RT::BusinessHours module.  It should help.

Ramon Kagan
York University, Computing and Network Services
Information Security  -  Senior Information Security Analyst
(416)736-2100 #20263
rkagan at yorku.ca

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I have not failed.  I have just	       I don't know the secret to success,
found 10,000 ways that don't work.     but the secret to failure is
				       trying to please everybody.
	- Thomas Edison				- Bill Cosby
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On Mon, 14 Feb 2005, Roedel, Mark wrote:

>
> Has anybody done any work with calculating ticket due dates in terms of
> working days instead of simple calendar days?  (We'd like to have
> high-priority tickets due within three days of the request, excluding
> weekends.)
>
>
> --
> Mark Roedel
> Web Programmer / Analyst
> LeTourneau University
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