[rt-users] Startup ERROR: Client does not support authentication protocol requested by server.

[Rodolfo de Moraes Reis]

> Hello There!!!
> 
> I was working so fine with RT in my job (RedHat 9.2 with RT 3.22 + Apache 2.050 + Perl 585 + modperl2 + mysql 4.1.8) and today, when I tried to access, it was down!!! So I opened the log file and I saw this message error:
> 
>   Client does not support authentication protocol requested by server; consider upgrading MySQL client at   /opt/perl/lib/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 139
> 
> In oher way, when I run "rt/bin/rt-setup-database --action drop" it's work fine. But if I run "rt/bin/rt-setup-database --action init" the error appears again:
>   
>   Creating mysql database rt.
>   Now populating database schema.
>   Creating database schema.
>   schema sucessfully inserted
>   Now inserting database ACLs
>   Now inserting RT core system objects
>   [Thu Jan 20 16:42:58 2005] [crit]: Connect Failed Client does not support authentication protocol requested by server; consider upgrading MySQL client at ./rt-setup-database line 330 (/opt/rt/lib/RT.pm:258)
> 
> But I didn't change anything!!!! What can be happen?? What is it mean??
> 
> Thank's for regards!!!!
> 
> Rodolfo Reis.
> rmreis at cpqd.com.br
> Brazil.
> 
>