[rt-users] RT3.4: Auto assigning a ticket to a user

[Maxime Levasseur]

>
>
>
>Here's an example out of our system...
>
>Description: On ticket creation, set ticket owner...
>Condition: On Create
>Action: User Defined
>Template: Global template: Blank
>Stage: TransactionCreate
>Custom condition: (blank)
>Custom action preparation code:
>   return 1;
>
>Custom action cleanup code:
>   $self->TicketObj->SetOwner('MarkRoedel');
>   return 1;
>
>
>--
>Mark Roedel
>Web Programmer / Analyst
>LeTourneau University
>
>
>  
>


works fine now.
Thanks a lot for your help.


Max.