Hi, It seems the patch "r2229 - in rt/branches/3.4-RELEASE" brokes localization of "Take" column in "10 newest unowned tickets" list. Instead of russian word "Взять" (in rt-3.4.0) one can see garbage "ÐзÑÑÑ" (in rt-3.4.1). Restoring of old code solves problem: - $m->out( $subcol ); + $m->out( Encode::decode_utf8($subcol) ); Regards, Igor