[rt-users] RE: RT Upgrade Problem

[Ronald Nissley]

Since upgrading to RT 3.4.1, I'm experiencing this issue. Jesse, I saw your reply to the thread; I'm not using RTIR nor has it been installed/used in the past. When I click on the Tickets link, I see the following:

System error
error: 
too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
context: 
... 

197: 
# whether they should generate a full stack trace (confess() and cluck())
198: 
# or simply report the caller's package (croak() and carp()), respectively.
199: 
# confess() and croak() die, carp() and cluck() warn.
200: 

201: 
sub croak { die shortmess @_ }
202: 
sub confess { die longmess @_ }
203: 
sub carp { warn shortmess @_ }
204: 
sub cluck { warn longmess @_ }
205: 

... 


code stack: 
/usr/lib/perl5/5.8.5/Carp.pm:201
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/logcroak.al):71
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/_freeze.al):283
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al):266
/opt/rt3/lib/RT/Tickets_Overlay.pm:1257
/opt/rt3/share/html/Search/Listing.html:78
/opt/rt3/share/html/autohandler:215
raw error

too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257


Trace begun at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception('too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257^J') called at /usr/lib/perl5/5.8.5/Carp.pm line 201
Carp::croak('too many arguments') called at ../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/logcroak.al) line 71
Storable::logcroak('too many arguments') called at ../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/_freeze.al) line 283
Storable::_freeze('CODE(0xf95cf84c)', 'REF(0xfa226e64)', 'SCALAR(0xfa22041c)', 'SCALAR(0xfa2299b8)', 'SCALAR(0xfa220440)') called at ../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al) line 266
Storable::freeze('REF(0xfa226e64)', 'SCALAR(0xfa22041c)', 'SCALAR(0xfa2299b8)', 'SCALAR(0xfa220440)') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
RT::Tickets::FreezeLimits('RT::Tickets=HASH(0xfa2297f0)') called at /opt/rt3/share/html/Search/Listing.html line 78
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xfa22a6f8)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)') called at /opt/rt3/share/html/autohandler line 215
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xf9edbc80)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xf9b85978)', 'Apache::RequestRec=SCALAR(0xf9edc66c)') called at /opt/rt3/bin/webmux.pl line 136
eval {...} at /opt/rt3/bin/webmux.pl line 136
RT::Mason::handler('Apache::RequestRec=SCALAR(0xf9edc66c)') called at -e line 0
eval {...} at -e line 0

Any help would be much appreciated.

Thank you,

Ronald Nissley