[rt-users] username translations?

Millard, Matt Millard.Matt at principal.com
Wed Feb 23 12:55:36 EST 2005


I'm just about ready to cut over to our new 3.4.1 install from 2.1.15, but I've ran into an issue.  On 
our old instance of RT all users were created with their email address as there username.  On our
new instance we have Apache using Active Directory for authentication.  The username that they 
use for AD is different from their email address.  For example joe.smith at example.com is user 
s123456.  I'd like for the users to be able to see their old tickets created with their 
joe.smith at example.com login when we cut over to use the s123456 login.  Is there a sane way 
of doing this without screwing up RT?

Matt


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