RES: [rt-users] Set Priority of a ticket on creation
Rodolfo de Moraes Reis
rmreis at cpqd.com.br
Wed Feb 23 13:33:30 EST 2005
Yes... just click "Show Details" in Create Ticket's Page.... But this is not possible (I guess) when you'll create as unprivileged user (SelfService's page).
Regards,
Rodolfo
-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]Em nome de Hugues
Lepesant
Enviada em: quarta-feira, 23 de fevereiro de 2005 14:58
Para: rt-users at lists.bestpractical.com
Assunto: [rt-users] Set Priority of a ticket on creation
Hello,
Is it possible for user to set priority of the ticket they are creating
using the Web interface ?
Best regards.
Hugues Lepesant
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
More information about the rt-users
mailing list